Delivery Information

Shipping

Order Processing:

We aim to dispatch all orders within two working days of your order being received.

Shipping Costs:

All items purchased on this website are free from shipping costs in the UK, and are dispatched using Royal Mail 48

Return & Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Returns:

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must:

  1. be unused and in the same condition that you received it
  2. include the tags still attached
  3. in the original packaging
  4. have the receipt or proof of purchase.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Once you have arranged your return with us your refund will be processed upon receipt of your returned goods.

We’ll either refund into the original payment method or offer you an exchange or credit note.

It may take up to five business days for your bank or financial institution to process the money and for it to show in your account

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.